French customer buys pumpkin seed harvester to help pumpkin oil production line

The customer is from France, a small enterprise specializing in pumpkin oil production. The customer plans to expand its production capacity and build a complete pumpkin oil production line, so he is looking for suitable equipment to realize efficient pumpkin seed extraction processing.

Customer concerns about Taizy pumpkin seed harvester

At the beginning of the communication, the customer was positive about the performance of the ekstraktor biji labu, but expressed concerns in two areas:

• Seed suitability
  • Since the customer was dealing with pumpkin seeds that might be different in size from conventional products, he was concerned that the machine would not be able to effectively separate and extract all the seeds.
• Containerization problem
  • The customer planned to load the pumpkin seed harvester into a container with various other equipment, and was concerned about the lack of space, which might affect the transportation plan.

Our solutions to French customer

In response to the French customer’s concerns, we provided the following professional solutions:

• Seed size adaptation solution
  • We explained that the screen of the mesin ekstraksi biji labu can be replaced and customized according to the customer’s seed size.
  • If the customer’s seed size is different from the standard, it can be easily solved by replacing the screen with one of the appropriate aperture size, without having to replace the entire machine. This flexibility allows the customer to handle a wide range of raw materials in the future.
• Loading solution
  • Our engineers made precise calculations based on the dimensions of all the equipment and drew detailed cabinet design drawings, which were sent to the customer for confirmation.
  • After judging the pumpkin seed harvester layout according to the drawings, the customer eliminated the worry about the transportation space.

Customer feedback and order status

After receiving the technical solution provided by us, the customer highly recognized the machine performance and the service attitude of our company, and successfully placed an order for the pumpkin seed extraction machine.

The customer said that our response speed, professionalism and attention to details enhanced the confidence of cooperation and expressed the willingness to continue the cooperation in the future.

Gambar	Spesifikasi	Jumlah
	Pemanen Biji Labu Dimension: 2000* 1750 *1450mm Berat: 400kg Kapasitas ≥500 kg/jam biji labu basah Tingkat pembersihan: ≥85% Tingkat kerusakan: ≤5% Power: 7.5KW electric motor(380V,50Hz, 3phase) Remark: with 7mm screen	1 set

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