South African customer ordered corn silage baler twice in one month

This South African customer operates an agricultural company that grows maize and handles a variety of maize-related products. Due to the size of the operation, the customer needed efficient equipment to process the corn stalks and convert them into silage. Therefore, he chose to purchase our silage baling and wrapping machine to improve the efficiency of silage production.

It is worth noting that the customer was very interested in the use of the equipment and showed a strong intention to buy our corn silage baler twice in the same month.

Points of interest for the customer

During the two purchasing process, the main concerns of the customer were centered on the following aspects:

• Payment issues: the customer wanted to be more flexible in the payment method to ensure the smooth running of the transaction.
• Transportation arrangements: he was concerned about how to transport the equipment to South Africa as soon as possible and wanted to ensure the safety of the machine during transportation.
• Provision of wearing parts: to ensure the long-term stable operation of the machine, the customer attached great importance to the provision of wearing parts. He hoped that the necessary spare parts could be included in the purchase process.

Corn silage baler solution

We provided a reasonable solution according to the customer’s needs to ensure that the customer can get the most convenience during the purchase process.

• Flexible payment methods: in response to his payment problems, we provide a variety of payment options, including letters of credit, international bank transfers, etc. He can choose the most appropriate payment method according to his own circumstances.
• Secure transportation arrangement: in order to ensure that the equipment can be transported to South Africa in a timely and safe manner, we work closely with logistics companies. We provide full tracking services to ensure that each machine can be delivered to the designated location on time and safely.
• Wearable parts: at the request of the customer, we provide him with a full set of wearable parts, including knives, belts, screws, etc. All the spare parts are accompanied by operation manuals, which are convenient for customers to replace and repair in time.

Customer’s final decision

Due to the reliable quality of our products, rapid service response, and our customized solutions to customer needs, the customer finally decided to purchase our silage round baler, and signed a long-term cooperation agreement with us.

The purchased baling and wrapping machine will greatly improve the efficiency of the customer’s agricultural production, especially in the production of silage.

Order details

Based on these two orders, this customer purchased a total of the following products:

• Corn silage baler: 2 sets
• Plastic films: 30 pcs
• Rope: 1 c
• Plastic net: 8 pcs
• Bale wrapping machine spare parts: several

All have been customized to the customer’s needs, ensuring adaptation to the working environment of South African farms. Through the joint efforts of both parties, the order was successfully completed and the customer is very satisfied with our products and services.