FAQ
How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.
How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…
What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.
How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.
Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases
Ghana Reorders 6BHX-3500 Peanut Shelling Machine for Production Upgrade
Exciting news from Ghana! Our customer from Ghana again purchased one set of 6BHX-3500 peanut shelling machine to upgrade his groundnut shelling line in his factory. This customer operates a…
Austria Chooses KMR-78-2 Nursery Tray Seeding Machine for Vegetable Farming
Purchased machine: KMR-78-2 Nursery Seedling Machine Client: Vegetable Farmer Location: Austria This customer, based in Austria, operates a professional vegetable farm specializing in high-value crops such as tomatoes, peppers, eggplants,…
France customer buys 6-row onion transplanter machine for vegetable farming
Purchased machine: 6-row tractor-mounted onion transplanter machine Customer: Vegetable farming bases Location: France This client is a professional vegetable farm based in France that primarily grows onions. The farm spans…