FAQ
How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.
How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…
What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.
How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.
Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases
How Taizy round bale wrapping machine solved Senegal’s dry season feed shortage
In 2026, through our round bale wrapping machine, a Senegal farmer has transformed his livestock business by addressing one of the region's most persistent agricultural challenges: dry season feed shortage.…
Taizy rice mill line factory visit by Egyptian Clients
Egyptian clients visited Taizy's rice milling plant to inspect equipment for a planned rice processing project. The visit focused on rice quality, milling yield, broken rice control, processing stability, production…
20GP of diesel silage baler sold to Mexico for local market expansion
Ordered machine: 4 sets of diesel silage baler-wrappers Client: Agricultural machinery dealer Location: Mexico https://www.youtube.com/watch?v=4J68D8iCfVM silage baler order process: from production, testing to loading In 2026, an agricultural machinery dealer…