FAQ
How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.
How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…
What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.
How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.
Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases
Kenya Dealer Order: 4 Silage Balers + 11 Chaff Cutters in One 40HQ Container
In 2026, a Kenya-based agricultural dealer took delivery of one full 40HQ container from Taizy: 4 TZ-55-52 silage balers with diesel engines, 11 chaff cutters across 5 different models, plus…
2 Sets of 5T-1000 Corn Threshers Shipped for Multi-Crop Harvest in Spain
A Spanish agricultural buyer received two Taizy 5T-1000 corn threshers for a mixed-crop farm in Castilla y León growing corn, sorghum, millet, and soybean. The tractor PTO-driven machine supports multiple…
9ZRF-3.8 Chaff Cutter Machine Shipped with 3 Screens for Multi-Size Feed to Senegal
In Q2 2026, a Senegal-based livestock cooperative took delivery of one 9ZRF-3.8 chaff cutter and crusher from Taizy. The unit runs on a 3-4.5 kW electric motor and processes up…