FAQ
How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.
How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…
What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.
How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.
Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases
Kazakhstan visits Taizy silage factory and observes silage baler wrapper
Kazakhstani customers visited Taizy factory to inspect the TZ-55-52 silage baler-wrapper, observe its operation, and discuss bale sizes, film layers, power options, capacity, and controls with engineers. The visit also…
UK Farm Owner’s Purchase of Screw Oil Press for Cold-Pressed Rapeseed Oil
In August 2026, we successfully exported a screw oil press to the UK. Our oil extraction machine helps this UK customer cold-press rapeseed oil effectively and smoothly, increasing his profits.…
Venezuela Customer Feedback: TZ-55-52 Electric Silage Baler Wrapper in Real Farm Use
In 2026, our customer from Venezuela purchased our TZ-55-52 electric silage baler wrapper for silage production and bale wrapping. After using the machine on the farm, the customer shared a…