FAQ
How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.
How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…
What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.
How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.
Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases
How TZ-55-52 silage baler machine helps Tanzania dairy & cattle farm prepare silage
In March 2026, we exported one set of Taizy silage baler machine to Tanzania, making him prepare silage bales easily for the dairy & cattle farm. In this case study,…
70 Type Screw Oil Press Exported to Ecuador for Castor and Coconut Oil
In 2026, one customer from Ecuador purchased our Taizy screw oil press for castor and coconut oil extraction. This helps him produce clear oil and improve his production capacity by…
9FQ-800 Corn Hammer Mill exported to Indonesia for Feed Production
Purchased machine: Corn hammer mill with cyclone Purpose: Feed production Location: Indonesia corn hammer mill for feed Indonesia is the world's 4th largest corn producer. A feed processing company in…