FAQ

How about your after-sale services?
We offer 24-hour online services. So, whenever you contact us, we're able to respond the first time. Besides, if necessary, we can send technicians and engineers to your country for help. Also, we attach the manual with the machine and send the video guidance to you.

How long can I receive the machine after I transfer money?
Generally speaking, there are two situations. If the stock is available, after receiving your full payment, we'll arrange the delivery as soon as possible, within 5-7 days. If there is no stock, firstly, you pay 50% advance payment and then start the machine. After the machine is manufactured, the 50% balance will be paid. Then, we'll arrange the delivery as…

What kind of payment method do you offer?
We have various payment methods available. Generally speaking, Trade Assurance, T/T, Western Union, Money Gram, L/C, Pay Pal, Cash, etc. If any other payment methods, we can discuss to finalize the payment method.

How can you pack machines during the shipment to protect them from damages?
Before shipment, we will load machines into the proper container. And before this, we pack machines into wooden cases. The purpose is to prevent the machine from getting damp and mildew, and avoid damage to the machine caused by the impact of wind and waves during the shipping process.

Can I be your distributor in a certain area?
Of course, you can. Also, we offer competitive prices to wholesalers, distributors, sales agents to support their local businesses. We greatly welcome distributors to boost our businesses and expand our cooperation relationship.
Successful Cases

4 sets of diesel-powered silage balers sent to Mexican agricultural machinery dealer
This order comes from a local Mexican agricultural machinery dealer. The customer has been engaged in agricultural machinery sales for many years, serving medium to large-scale dairy farms, forage growers,…


Thai dealer chose one Taizy silage fodder baler as sample to test
This Thai customer is an agricultural machinery dealer specializing in providing practical agricultural equipment for local farms and livestock operations. After thoroughly understanding the local silage feed storage needs, the…


TZ-60 silage feed baler sold to Thailand livestock farm
Got good news from our Thailand customer! He bought our silage feed baler to make 60*52cm silage bales, preparing enough silage for his cattle farm. Our baling and wrapping machine…
