Another South African cattle farmer buys 2 sets of silage balers
Good news! Our South African customer has purchased two sets of silage balers for his business purposes. Our silage round baler helps him not only with silage production for cattle but also with the expansion of his farming business (selling machines and feed).
Customer profile
This South African customer is a cattle farmer with a secondary equipment sales business. In the process of expanding his farm, he needed a highly efficient machine for silage production and wanted to increase his income through secondary sales. Therefore, the customer decided to buy our baling and wrapping machine. During the communication, the customer showed great concern about the price, quality and after-sales service of the machine.
Key points of customer’s concern and our solution
Comparison of quotes from other companies
The customer compared the prices of products from many companies during the selection process and asked us many times whether we are factory direct sales.
After understanding the customer’s doubt about the company’s background, we immediately provided pictures of the factory’s production environment and shared several successful cases of South African customers. All these fully demonstrated our experience and advantages in the field of agricultural equipment. As a result, the customer has more trust in our products and services.
Price and discount
The customer expressed his wish to get a more favorable price on the silage round baler.
In response, we provided reasonable discounts and gave some practical accessories, including rope, plastic net, plastic film, etc. In this way, customers not only get cost-effective equipment, but also exempt from some of the costs of post maintenance.
After-sales service
The customer attached great importance to the after-sale service, especially about the installation and replacement of the rope, and the operation method of the silage baler and wrapper.
We provided operation videos and detailed installation instructions for customers’ needs, especially for the installation and replacement of ropes. Meanwhile, customers can contact the after-sales team at any time if they have any problems in the subsequent use.
Loading and shipping
The customer was very concerned about the loading plan, especially how to load more equipment while saving money.
After discussing with the customer, we decided to load the corn silage baler after confirming the test run. Under the premise of ensuring the safety of the equipment, we made a reasonable loading plan. It ensured that more machines could be loaded and maximizing the use of transport space.
Customer’s final decision
With our professional support in terms of price, service and transportation, the customer finally decided to purchase 2 silage round balers. These machines will not only be used for on-farm silage production, but will also be used as a secondary sales product to further expand the market.
- Model: TZ-55-52
- Bale size: Φ550*520mm
- Baling speed: 50-65 piece/h, 5-6t/h
- Size: 3380*1370*1580mm
- Machine weight: 456kg
- Bale weight: 45-100kg/bale
- Bale density: 450-500kg/m³
- Film wrapping speed: 14c for 2 layer film ,21c for 3 layer film
Besides, we gave 2 bundles of twine, 2 sets of plastic nets and 2 sets of forage film for free.
If you want to learn more about machine for silage bale making, welcome to contact us fore more details!